Refund Policy

Overview

At Neatwrite, we strive to ensure complete customer satisfaction with our services. This refund policy outlines the terms and conditions for refunds on our subscription plans.

Subscription Cancellations

You can cancel your subscription at any time. Upon cancellation:

• Your subscription will remain active until the end of your current billing period
• You will not be charged for subsequent billing periods
• No partial refunds are provided for unused portions of the current billing period

Refund Eligibility

We may provide refunds in the following circumstances:

• Technical issues that severely impact service usage and cannot be resolved within 72 hours
• Incorrect or duplicate charges
• Service unavailability exceeding 24 consecutive hours

Refund Process

To request a refund:

• Contact our support team with your account details and reason for the refund
• Include any relevant information or documentation supporting your request
• Allow up to 5-7 business days for review and processing
• Refunds will be processed to the original payment method used for the purchase.

Contact Us

If you have any questions about our refund policy, please contact our support team at support@neatwrite.com